Terms & Conditions

Payment

Payment on the site is by all major credit cards.

If you are uneasy about sending your credit card details online, please email us at info@oceanjewelrystore.com, send us your contact details and we will get back to you as soon as possible.

All Euro customers already have 23% VAT added to the price. No duties will be charged upon arrival of your package.

Any shipments made within the US will not be liable for duties or sales tax.

Shipments outside of Europe / US may be liable for duties. Please check with your countries customs for details.

Payments are paid to:

Flaircraft Limited (Trading as: Ocean Jewelry Store)
Unit 2057, Block B
Castle Drive
Citywest Business Campus
Naas Rd
D24 Y425
Ireland

Important notice: We will never ask you to send your credit card details by email. Nor will we ever send you an email with a link to a payment page. If you receive such an email, please do not click on the link to enter your credit card details, and please contact us to let us know.

Shipping & Delivery

We are serious about quality at Ocean Jewelry Store and we realize that shipping needs to be prompt and safe. For this reason, we use quality shipping agents, e.g. Federal Express and USPS in the USA. These are the most reliable, express shipping options; and it’s our recommended shipping options.

Each item from your order is placed into a customized, luxury presentation box and then placed into the quality packaging.

Each Ocean Jewelry Store piece receives the approved stamping of the Dublin Assay Office, guaranteeing your gold and silver quality. Although we endeavor to fulfill all orders within 14 days, on occasion due to events beyond our control, this time period could be extended.

If you have any special requirements, (rush orders, etc.) then please specify these during the checkout process. Alternatively, please do not hesitate to contact us with any inquiries.

Shipping to: USA and Canada

Shipments to the USA and Canada are by Federal Express, or USPS Registered Post. NOTE: Security prevents FedEx from delivering to PO Boxes in the USA or APO/FPO addresses.

Shipping to: Europe

Shipments to Europe are by Federal Express or Post Office. NOTE: Security prevents FedEx from delivering to PO Boxes in the USA or APO/FPO addresses.

Shipping: Worldwide

Shipments to the rest of the World are by Federal Express or Post Office. Delivery to other worldwide countries may be available upon request. Please make your request by email to: info@oceanjewelrystore.com.

Shipping to: Ireland

All shipments within Ireland are by the Post Office or Fastway. Delivery takes approx. 3 – 5 days.

Returns Policy

We offer a no quibble, 30-day money-back guarantee. If for any reason, you decide not to keep your item, you can return it to us for a full refund or exchange it for another item. Please ensure the item is unworn.

Please follow our three-step process:

1. Inform Ocean Jewelry Store. Email us, info@oceanjewelrystore.com and inform us of the imminent return of the product. In the event of a replacement not being immediately available, this will speed up the process.
2. Package Your Return. Include all original packaging and collateral material. Please print off any email correspondence that you have with us, and include it inside the package. For security reasons, do not write anywhere on the outside of the box.
3. Insure Your Package.

PLEASE NOTE: FedEx and USPS will not insure merchandise over $500.

Ocean Jewelry Store will replace or refund the full original purchase price, including the original cost of shipping and the return shipping and insurance costs you incur if the return is a result of a damaged or defective product.

Ocean Jewelry Store is NOT responsible for any loss or damage to your return. Ocean Jewelry Store would recommend that you insure a parcel before returning it.

Black Friday Sales Terms & Conditions

• This offer expires on 11/30/2023 at 11:59pm EST. Black Friday discount code should be included at checkout.
• You must enter the promotional code.
• The discount cannot be substituted for any item, cash or credit.
• Placing multiple orders does not entitle to multiple discounts.
• This offer is only available on orders placed on our website, oceanjewelrystore.com 
• The Black Friday discount may not be used in conjunction with any other offer or promotion that we run on our website, unless otherwise stated.
• Only one discount code per order for the duration of the offer / promotion, unless otherwise stated. 
• If a customer wishes a refund, the amount returned would be the total paid. The item must qualify for a refund. See conditions here.
• This promotion or offer is valid within the dates as stated on the relevant page.