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Payment on the site is by all major credit cards.
If you are uneasy about sending your credit card details online, please email us at email@example.com, send us your contact details and we will get back to you as soon as possible.
All Euro customers already have 23% VAT added to the price. No duties will be charged upon arrival of your package.
Any shipments made within the US will not be liable for duties or sales tax.
Shipments outside of Europe / US may be liable for duties. Please check with your countries customs for details.
Payments are paid to:
Flaircraft Limited (Trading as: Ocean Jewelry Store)
Unit 2057, Block B
Citywest Business Campus
Important notice: We will never ask you to send your credit card details by email. Nor will we ever send you an email with a link to a payment page. If you receive such an email, please do not click on the link to enter your credit card details, and please contact us to let us know.
We are serious about quality at Ocean Jewelry Store and we realize that shipping needs to be prompt and safe. For this reason, we use quality shipping agents, e.g. Federal Express and USPS in the USA. These are the most reliable, express shipping options; and it’s our recommended shipping options.
Each item from your order is placed into a customized, luxury presentation box and then placed into the quality packaging.
Each Ocean Jewelry Store piece receives the approved stamping of the Dublin Assay Office, guaranteeing your gold and silver quality. Although we endeavor to fulfill all orders within 14 days, on occasion due to events beyond our control, this time period could be extended.
If you have any special requirements, (rush orders, etc.) then please specify these during the checkout process. Alternatively, please do not hesitate to contact us with any inquiries.
Shipments to the USA and Canada are by Federal Express, or USPS Registered Post. NOTE: Security prevents FedEx from delivering to PO Boxes in the USA or APO/FPO addresses.
Shipments to Europe are by Federal Express or Post Office. NOTE: Security prevents FedEx from delivering to PO Boxes in the USA or APO/FPO addresses.
Shipments to the rest of the World are by Federal Express or Post Office. Delivery to other worldwide countries may be available upon request. Please make your request by email to: firstname.lastname@example.org.
All shipments within Ireland are by the Post Office or Fastway. Delivery takes approx. 3 – 5 days.
We offer a no quibble, 30-day money-back guarantee. If for any reason, you decide not to keep your item, you can return it to us for a full refund or exchange it for another item. Please ensure the item is unworn.
Please follow our three-step process:
PLEASE NOTE: FedEx and USPS will not insure merchandise over $500.
Ocean Jewelry Store will replace or refund the full original purchase price, including the original cost of shipping and the return shipping and insurance costs you incur if the return is a result of a damaged or defective product.
Ocean Jewelry Store is NOT responsible for any loss or damage to your return. Ocean Jewelry Store would recommend that you insure a parcel before returning it.