Terms & Conditions

Payment

Payment on the site is by all major credit cards.

If you are uneasy about sending your credit card details online, please email us at info@oceanjewelrystore.com, send us your contact details and we will get back to you as soon as possible.

All Euro customers already have 23% VAT added to the price. No duties will be charged upon arrival of your package.

Any shipments made within the US will not be liable for duties or sales tax.

Shipments outside of Europe / US may be liable for duties. Please check with your countries customs for details.

Payments are paid to:

Flaircraft Limited (Trading as: Ocean Jewelry Store)
Unit 2057, Block B
Castle Drive
Citywest Business Campus
Naas Rd
D24 Y425
Ireland

Important notice: We will never ask you to send your credit card details by email. Nor will we ever send you an email with a link to a payment page. If you receive such an email, please do not click on the link to enter your credit card details, and please contact us to let us know.

Shipping & Delivery

We are serious about quality at Ocean Jewelry Store and we realize that shipping needs to be prompt and safe. For this reason, we use quality shipping agents, e.g. Federal Express and USPS in the USA. These are the most reliable, express shipping options; and it’s our recommended shipping options.

Each item from your order is placed into a customized, luxury presentation box and then placed into the quality packaging.

Each Ocean Jewelry Store piece receives the approved stamping of the Dublin Assay Office, guaranteeing your gold and silver quality. Although we endeavor to fulfill all orders within 14 days, on occasion due to events beyond our control, this time period could be extended.

If you have any special requirements, (rush orders, etc.) then please specify these during the checkout process. Alternatively, please do not hesitate to contact us with any inquiries.

Shipping to: USA and Canada

Shipments to the USA and Canada are by Federal Express, or USPS Registered Post. NOTE: Security prevents FedEx from delivering to PO Boxes in the USA or APO/FPO addresses.

Shipping to: Europe

Shipments to Europe are by Federal Express or Post Office. NOTE: Security prevents FedEx from delivering to PO Boxes in the USA or APO/FPO addresses.

Shipping: Worldwide

Shipments to the rest of the World are by Federal Express or Post Office. Delivery to other worldwide countries may be available upon request. Please make your request by email to: info@oceanjewelrystore.com.

Shipping to: Ireland

All shipments within Ireland are by the Post Office or Fastway. Delivery takes approx. 3 – 5 days.

Returns Policy

We offer a no quibble, 30-day money-back guarantee. If for any reason, you decide not to keep your item, you can return it to us for a full refund or exchange it for another item. Please ensure the item is unworn.

Please follow our three-step process:

  1. Inform Ocean Jewelry Store. Email us, info@oceanjewelrystore.com and inform us of the imminent return of the product. In the event of a replacement not being immediately available, this will speed up the process.
  2. Package Your Return. Include all original packaging and collateral material. Please print off any email correspondence that you have with us, and include it inside the package. For security reasons, do not write anywhere on the outside of the box.
  3. Insure Your Package.

PLEASE NOTE: FedEx and USPS will not insure merchandise over $500.

Ocean Jewelry Store will replace or refund the full original purchase price, including the original cost of shipping and the return shipping and insurance cost your incur, if the return is a result of a damaged or defective product.

Ocean Jewelry Store is NOT responsible for any loss or damage to your return. Ocean Jewelry Store would recommend that you insure a parcel before returning it.

Sea Turtle Week

  • Offer expires on 20/06/2021 at 11:59 pm EST or while stocks last.
  •  The free gift cannot be substituted for any other item, cash, or credit.
  • The free gift is sent with your order.
  • Free gift will not show in your shopping cart.
  • Placing multiple orders or orders for multiple items does not entitle you to more than one free gift.
  • This offer is only available on orders placed on our website, oceanjewelrystore.com.
  • The free gift offer may not be used in conjunction with any other offer or promotion that we run on our website unless otherwise stated.
  • Only one free gift per order, per person, per address for the duration of the offer/promotion (If you place more than one order with us in the period the free gift offer is running, you will only receive the gift on your first order), unless otherwise stated.
  • The free gift will be dispatched with the relevant items from your qualifying order.
  • If a customer wishes to return an order or item which qualified for a gift with purchase, the transaction can only be refunded if the gift with the purchased item is also returned.
  • This promotion or offer is valid within the dates as stated on the relevant page.
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