Reviews — Ocean Jewelry

Ocean Jewelry Store Reviews

1-3 of 3 reviews
  1. Same for this earring very small.
    Also posts are very thick.

    (0) (0)
    • Dear Pat,

      Thank you for your feedback regarding your recent purchase. We apologize for the pieces being smaller than your expectations. Some of our designs are dainty and delicate, and we constantly strive to improve and provide accurate product information on our website. Your feedback will help us enhance our product images and descriptions.

      Your satisfaction is important to us, and we would like to personally reach out to you to address your concerns. We will be in touch shortly to initiate this conversation.

  2. Earrings are very small can hardly tell what stone color is. Very disappointed.

    (1) (0)
    • Dear Pat,

      Thank you for your feedback regarding your recent purchase. We apologize for the pieces being smaller than your expectations. Some of our designs are dainty and delicate, and we constantly strive to improve and provide accurate product information on our website. Your feedback will help us enhance our product images and descriptions.

      Your satisfaction is important to us, and we would like to personally reach out to you to address your concerns. We will be in touch shortly to initiate this conversation.

  3. Verified reviewVerified review - view originalExternal link

    I have been following your process for returning this necklace as it was larger than anticipated. I am still waiting for a response sent on 12/27/21. I can not proceed forward until you send a return order number. I am very disappointed in your response time. Your customer service number was and is not in service so that I may get a representative to help expedite this process. Your return policy is for 30 days only and I am coming up on my 30 days. Is there someone who can help with this return?

    (2) (0)
    • Thank you for contacting us. We’re sincerely apologetic about missing your email. Our customer service team has replied to your email and we hope to resolve your query as soon as possible.

Our promise to you​

Free shipping

We offer a free shipping option to USA, Canada, Ireland and most European countries

30 day returns

If for any reason you decide not to keep your item, you can return it to us for a full refund or exchange it for another item.

ALL DUTIES PAID

To offer you a better customer experience, all shipments to Europe and the US include all taxes and duties

delivery

We understand that shipping needs to be fast and safe. For that reason, we work with efficient delivery partners.

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